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January 18, 2020
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IBEW & AT&T Reach New National DIRECTV Call Center Agreement
Updated On: May 10, 2019

Friday, May 10, 2019 11:30pm (CDT) - The IBEW System Council T-3 (SCT-3) and AT&T/DIRECTV reached a tentative agreement on a new four-year contract covering approximately 1,650 employees working for the company nationwide in DIRECTV call centers in Boise, ID, Chicago, IL, and Missoula, MT. 

The new tentative agreement must be voted on and accepted by the members of the IBEW. The IBEW SCT-3 will present the contract to its members over the next few weeks through a series of meetings and other communications. Complete ratification information and detailed contractual changes will be provided as soon as possible.

In the rapidly changing telecommunications industry, the IBEW and AT&T agreed there are several issues affecting both parties.  These talks addressed their concerns.  Wages, health care, and working conditions are always bargaining priorities which are addressed in the new agreement. We will continue to have discussions on implementation of this historic agreement and continue to build our partnership.

Details of the tentative agreement will be released in the days to come. After reviewing the new contract we feel our DIRECTV call center members will agree with the officers and delegates of the IBEW SCT-3 and vote to accept the tentative agreement.


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