|
AT&T DIRECTV National SCT-3 Bargaining
Welcome to the IBEW SCT-3 page for IBEW members at AT&T- DIRECTV.
This page will be used to provide bargaining and other news updates for IBEW members working at AT&T- DIRECTV. This page will be updated as events warrant. Any questions regarding your contract or other workplace issues should be directed to the leadership of your IBEW Local.
2019
(This update contains information on changes made to articles, wages and letters in the SCT-3 Tech tentative agreement)
The IBEW System Council T-3 ( SCT-3) and AT&T/DIRECTV reached a tentative agreement on a new four-year contract covering over 1,200 employees working for the company nationwide who install and repair AT&T DIRECTV services for customers in the states of Arizona, Iowa, Minnesota, North Dakota, South Dakota, Nebraska, Hawaii, Pennsylvania, Colorado, Wyoming, Utah, Idaho, Montana, and Washington.
May 14, 2019
On Friday, May 10, 2019 the IBEW System Council T-3 (SCT-3) and AT&T/DIRECTV reached a tentative agreement on a new four-year contract covering employees working for the company in DIRECTV call centers. The new tentative agreement must be voted on and accepted by the members of the IBEW.
The IBEW SCT-3 will present the contract to its members over the next few weeks through a series of meetings and other communications. After reviewing the new contract we feel our members will agree with the officers and delegates of the IBEW SCT-3 and vote to accept the tentative agreement.
The highlights are as follows:
Wages
2.25% effective August 25, 2019
3.0% effective August 23, 2020
2.25% effective August 22, 2021
2.25% effective August 21, 2022
$750 Ratification Bonus Lump Sum Payment
New Customer Care and Customer Solutions Associate Wage Schedules
In addition, a new higher wage schedule for Customer Care Associate and Customer Solutions Associate is being established at all steps. When combined with the general wage increase above, the cumulative raise at top rate is nearly 12%. For employees in wage progression, the wage increase could total as much as 39% during the term of the contract.
The new wage scales can be found by clicking here.
Contractual language changes
- Mini-shift bids when new hires are released so senior employees have more favorable schedule options.
- Limits on the number of call observations that can be conducted each month by management. Employees also involved in selecting the calls to be reviewed.
- Ability to file a grievance for employee with 1 month of service or more (was 4 months).
- Increase the time for a grievance to be filed from 15 days of the incident to 30 days.
- Bereavement time can be taken for funeral services or memorial services. Additional time will be available for out of town funerals.
Benefit Changes
- Medical levels of coverage will change from two tiers to four tiers.
- New Hires’ eligibility for Short-Term Disability benefits will begin at 18 months Term of Employment.
- Cost Sharing changes to Medical, Dental, and Vision as follows:
Medical
Monthly Contributions
|
Option 1
|
2020
|
2021
|
2022
|
2023
|
|
Individual
|
$178
|
$181
|
$182
|
$183
|
|
Ind + Spouse
|
$383
|
$406
|
$436
|
$466
|
|
Ind + Child(ren)
|
$303
|
$307
|
$313
|
$322
|
|
Family
|
$401
|
$424
|
$449
|
$475
|
|
Option 2
|
2020
|
2021
|
2022
|
2023
|
|
Individual
|
$84
|
$88
|
$94
|
$99
|
|
Ind + Spouse
|
$205
|
$225
|
$249
|
$280
|
|
Ind + Child(ren)
|
$144
|
$156
|
$165
|
$175
|
|
Family
|
$230
|
$252
|
$277
|
$301
|
Tobacco Use Contribution
A surcharge will be added to Medical Monthly Contributions for Employees and/or Spouses who use tobacco and choose not to participate in a company designated Tobacco Cessation program, as follows:
|
|
2020
|
2021
|
2022
|
2023
|
|
Surcharge
|
$50
|
$60
|
$65
|
$70
|
Deductibles
|
Option 1
|
2020
|
2021
|
2022
|
2023
|
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
|
Individual
|
$750
|
$2,625
|
$800
|
$2,800
|
$850
|
$2,975
|
$900
|
$3,150
|
|
Ind + Spouse
|
$1,500
|
$5,250
|
$1,600
|
$5,600
|
$1,700
|
$5,950
|
$1,800
|
$6,300
|
|
Ind + Child(ren)
|
$1,500
|
$5,250
|
$1,600
|
$5,600
|
$1,700
|
$5,950
|
$1,800
|
$6,300
|
|
Family
|
$1,500
|
$5,250
|
$1,600
|
$5,600
|
$1,700
|
$5,950
|
$1,800
|
$6,300
|
|
Option 2
|
2020
|
2021
|
2022
|
2023
|
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
|
Individual
|
$1,550
|
$6,200
|
$1,600
|
$6,400
|
$1,650
|
$6,600
|
$1,700
|
$6,800
|
|
Ind + Spouse
|
$3,100
|
$12,400
|
$3,200
|
$12,800
|
$3,300
|
$13,200
|
$3,400
|
$13,600
|
|
Ind + Child(ren)
|
$3,100
|
$12,400
|
$3,200
|
$12,800
|
$3,300
|
$13,200
|
$3,400
|
$13,600
|
|
Family
|
$3,100
|
$12,400
|
$3,200
|
$12,800
|
$3,300
|
$13,200
|
$3,400
|
$13,600
|
Annual Out-of-Pocket Maximums
|
Option 1
|
2020
|
2021
|
2022
|
2023
|
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
|
Individual
|
$3,750
|
$11,250
|
$4,000
|
$12,000
|
$4,250
|
$12,750
|
$4,500
|
$13,500
|
|
Ind + Spouse
|
$7,500
|
$22,500
|
$8,000
|
$24,000
|
$8,500
|
$25,500
|
$9,000
|
$27,000
|
|
Ind + Child(ren)
|
$7,500
|
$22,500
|
$8,000
|
$24,000
|
$8,500
|
$25,500
|
$9,000
|
$27,000
|
|
Family
|
$7,500
|
$22,500
|
$8,000
|
$24,000
|
$8,500
|
$25,500
|
$9,000
|
$27,000
|
|
Option 2
|
2020
|
2021
|
2022
|
2023
|
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
Network ONA & PPO
|
Non-Network & Non-PPO
|
|
Individual
|
$6,550
|
$19,650
|
$6,550
|
$19,650
|
$6,550
|
$19,650
|
$6,550
|
$19,650
|
|
Ind + Spouse
|
$13,100
|
$39,300
|
$13,100
|
$39,300
|
$13,100
|
$39,300
|
$13,100
|
$39,300
|
|
Ind + Child(ren)
|
$13,100
|
$39,300
|
$13,100
|
$39,300
|
$13,100
|
$39,300
|
$13,100
|
$39,300
|
|
Family
|
$13,100
|
$39,300
|
$13,100
|
$39,300
|
$13,100
|
$39,300
|
$13,100
|
$39,300
|
Prescription Drug Program (Rx)
Retail Network Copays (Up to 30 day supply, 2 fill limit for maintenance):
|
Option 1
|
2020 - 2023
|
|
Generic
|
$10
|
|
Preferred
|
$35
|
|
Non-Preferred
|
$80
|
Option 2 - No change
Mail Order Copays (Up to 90 day supply):
|
Option 1
|
2020 - 2023
|
|
Generic
|
$20
|
|
Preferred
|
$70
|
|
Non-Preferred
|
$160
|
Option 2 - No change
Dental
Monthly Contributions
|
|
2020 - 2023
|
|
Individual
|
$8
|
|
Individual + 1
|
$17
|
|
Family
|
$27
|
Vision
Monthly Contributions
|
|
2020 - 2023
|
|
Individual
|
$2.50
|
|
Individual + 1
|
$5.50
|
|
Family
|
$9
|
Friday, May 10, 2019 11:30pm (CDT) - The IBEW System Council T-3 (SCT-3) and AT&T/DIRECTV reached a tentative agreement on a new four-year contract covering approximately 1,650 employees working for the company nationwide in DIRECTV call centers in Boise, ID, Chicago, IL, and Missoula, MT.
The new tentative agreement must be voted on and accepted by the members of the IBEW. The IBEW SCT-3 will present the contract to its members over the next few weeks through a series of meetings and other communications. Complete ratification information and detailed contractual changes will be provided as soon as possible.
In the rapidly changing telecommunications industry, the IBEW and AT&T agreed there are several issues affecting both parties. These talks addressed their concerns. Wages, health care, and working conditions are always bargaining priorities which are addressed in the new agreement. We will continue to have discussions on implementation of this historic agreement and continue to build our partnership.
Details of the tentative agreement will be released in the days to come. After reviewing the new contract we feel our DIRECTV call center members will agree with the officers and delegates of the IBEW SCT-3 and vote to accept the tentative agreement.
May 5, 2019 – The International Brotherhood of Electrical Workers IBEW System Council T-3 (IBEW SCT-3) and AT&T/DirecTV have agreed to begin “early bargaining" to renegotiate their collective bargaining agreement for “DirecTV” call center employees that is set to expire on August 24, 2019.
The contract commonly referred to as the Yellow agreement covers employees working in AT&T “DirecTV” Call Centers for the company in Boise-Idaho, Missoula-Montana, and Chicago “Grace Street” in Illinois. These members are represented by IBEW Locals 291,768, and 21. Bargaining will officially open tomorrow May 6, 2019.
The IBEW and AT&T have agreed to bargain in good faith, in an attempt to reach an agreement for these call center employees during these “early” negotiations. There are several issues affecting both parties in the rapidly changing communications/ entertainment content provider industry.
We would like to thank our IBEW members who took the time to fill out their bargaining surveys. These will be challenging negotiations. All IBEW members should be prepared to do their part to support their bargaining team. Updates on bargaining will only be released when necessary and can be found on ibew21.org (Found under the Member Resources tab/Where We Work/ AT&T DirecTV National SCT-3 Bargaining).
Members of Local 21 can also sign up for email and text updates by visiting their website or liking their Facebook page.
SOLIDARITY!
2016
AT&T/DIRECTV Employees Vote to Approve Contract Agreements
August 15, 2016 - Downers Grove, IL - As we reported last month, the International Brotherhood of Electrical Workers System Council T-3 (IBEW SCT-3) and AT&T reached a tentative agreement for over 3,000 employees recently organized who work at DIRECTV/AT&T. Those agreements covered DIRECTV premises technicians, customer service employees, clerical employers, and warehouse workers.
We are very pleased to announced that today these contracts were overwhelming ratified by these workers. The call center group voted 91.7% in favor of ratification and DIRECTV premises technicians, clerical employees, and warehouse workers voted 77.66% in favor of ratification.
The newly ratified contracts put into place wage progression scales, a comprehensive health care benefit package, a 401K plan with company matching, and a pension plan at a time when many across the country are seeing their pensions disappear. The agreements also offer layoff protections and a very solid grievance and arbitration process.
These agreements could not have been reached had it not been for the hard work and dedication of these newest members of the IBEW. They traveled across country to prepare for negotiations and with the help of IBEW SCT-3 negotiators they reached these agreements.
July 26, 2016
The following links contain information for AT&T – DIRECTV members regarding the tentative agreement. The links contain Tentative Agreement Highlights, Benefit Highlights, Wage Scales with an explanation on how they work, and a Contract Language Overview.
Technicians, Warehouse Workers, and Clerical Employees
Historic Tentative Agreements at DIRECTV!
DIRECTV Technician, Warehouse Workers, and Clerical Employees Highlights
DIRECTV Call Center Employee Highlights
July 19, 2016 – Downers Grove, IL – Historic tentative agreements have been reached between the International Brotherhood of Electrical Workers System Council T-3 (IBEW SCT-3) and AT&T for their employees working at recently acquired DIRECTV. Earlier this year over 3000, AT&T DIRECTV employees joined the IBEW through a mutually agreed to card check neutrality process to bargain a first contract. These new national agreements protect employees who perform work in call centers and technicians who install satellite services.
The contracts put into place wage progression scales, a comprehensive health care benefit package, a 401K plan with company matching, and a pension plan at a time when many across the country are seeing their pensions disappear. The agreements also offer layoff protections and a very solid grievance and arbitration process.
These agreements could not have been reached had it not been for the hard work and dedication of these newest members of the IBEW. They traveled across country to prepare for negotiations and with the help of IBEW SCT-3 negotiators they reached these agreements. The teams were headed up by IBEW International Representative Kevin Curran and IBEW SCT-3 Chairman Paul Wright.
Wright stated, “For many years employees at satellite providers have sought to be represented by labor organizations. With the help of our DIRECTV members and the relationship the IBEW has fostered with AT&T over the last few years we were able to reach these historic agreements.” These are the first national agreements that have been reached at either of the “Big 2” satellite providers.
The new agreements will be explained to the IBEW DIRECTV membership. They will then vote to approve the agreements. The IBEW bargaining team approves of the agreements and are recommending that they be accepted by their newest members. Highlights of both agreements can be found here. Information on the agreements and a contract overview are being prepared and will be sent along with voting instructions to IBEW members.
2016 DIRECTV Contract Highlights
DIRECTV Technician, Warehouse Workers, and Clerical Employees Highlights
DIRECTV Call Center Employee Highlights
June 30, 2016
The IBEW Bargaining Team met with AT&T most of this week for DIRECTV negotiations. Many proposals were exchanged by both sides on a variety of issues including grievance and arbitration, working conditions, excused work days, holidays, and many other items. Negotiations are set to resume on July 6th.
June 26, 2016
Representatives from the IBEW Bargaining team met with AT&T management most of last week for DIRECTV negotiations for technicians, call center workers, warehouse workers, administrative specialists, etc. Both sides exchanged proposals on numerous items including scheduling, home garaging, overtime, and many other items. Bargaining resumes tomorrow June 27th.
June 19, 2016
We would like to update everyone on DIRECTTV bargaining. The bargaining team met in Chicago last week and we began negotiations with AT&T on Thursday. We gave our opening statements and passed our initial proposals.
This AT&T DIRECTV National SCT-3 Bargaining webpage has been created on the IBEW 21 website. Updates will be posted as necessary. We ask that you share this webpage with all DTV employees covered by these negotiations: http://ibew21.org/?zone=/unionactive/view_article.cfm&HomeID=581012&page=Where20We20Work
We will be sending out bargaining updates via email messages with links to the this webpage. We are also working on setting up text message updates. If you would like to receive text and/or email updates please email your name, address, cell number, cell phone provider, and email address to ibewsct3-directtvupdates@ibew21.org.
June 16, 2016
SCT-3 Chairman Paul Wright’s Opening Statement to AT&T to Begin DIRECTV Bargaining.
June 16, 2016
IBEW International Representative for Telecommunications Kevin Curran’s Opening Statement.
|
