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*** THE EVENT CALENDAR AND UPCOMING EVENTS BELOW ARE BEING UPDATED WITH THE THIS YEAR'S UNION MEETINGS. UNTIL THE UPDATE IS COMPLETE THEY MAY BE WRONG OR OUT OF ORDER.  USE THE LINK BELOW FOR UPCOMING MEETINGS. WHEN THIS MESSAGE DISAPPEARS THE UPDATE IS COMPLETE***

A listing for the next round of unit meetings is here.

February 24, 2024
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AT&T Grace Street Article by Article 2023 Tentative Agreement Highlights
Updated On: May 145, 2023

IBEW - AT&T Chicago Grace Street Call Center Article by Article 2023 Tentative Agreement Highlights

May 25, 2023 - This update contains information on changes made to the articles, appendices, memorandums and letters in the IBEW System Council T-3 (SCT-3) - AT&T four-year tentative agreement covering employees working for the company at the Chicago Grace Street Call Center. If you have any questions, please do not hesitate to ask your IBEW representative.

Your IBEW bargaining team approves of the proposed agreement and is recommending that you vote YES on the ballot that has been sent to your home address on file.

2023 Article by Article Changes

Article 1 - Agreement - Date Change.
Article 2 - Recognition -Section 1: Removed Boise, ID and Missoula, MT
Article 3 - No Changes
Article 4 - No Changes
Article 5 - No Changes
Article 6 - No Changes
Article 7 - No Changes
Article 8 - No Changes
Article 9 - No Changes
Article 10 - No Changes
Article 11 - No Changes

Article 12 - Hours of Work

  • Add Section F:  If, during the period for which schedules have been established, the company determines the need for mandatory overtime, the employee will not be assigned to work mandatory overtime in excess of eight (8) hours per calendar week, subject to the exceptions outlined below:

    In case of emergency – such as an event of national, state or local importance, fire, explosion, pandemic, or other catastrophe, severe weather conditions, major network or equipment failure, or an act of God.

Article 13 - No Changes

Article 14 - Force Adjustment

  • Section 4: Maximum is now $20,000

Article 15 - No Changes
Article 16 - No Changes
Article 17 - No Changes
Article 18 - No Changes

Article 19 - Basis Of Compensation

  • New Language in Section 3: Excluding any employee working an alternative schedule (e.g., where the employee is scheduled to work ten (10) hour shifts four (4) days per week), employees (except those exempt under the FLSA) shall receive one and one-half (1 ½) time their regular rate of pay for all time worked in excess of eight (8) consecutive hours within a workday or forty (40) hours within the workweek. Exchange-time or employee requested in-week schedule changes (e.g., life happens) will be excluded from the daily one and one-half (1 ½) times rate of pay calculation. For the sole purpose of computing the number of hours worked in excess of eight (8) consecutive hours within a workday of forty (40) hours within a workweek, paid Holidays, Company Paid Union and Excused Days With Pay (EWP) shall be considered time worked. Nothing herein shall act to limit a one and one-half (1 ½) times regular rate of pay for all time worked in excess of forty (40) hours within the workweek.

Article 20 - No Changes

Article 21 - No Changes

Article 22 - Vacations

  • Section 6.  c.  removed “and Designated” clean up for Article 23 change

Article 23 - Holidays

  • Added Martin Luther King Day and Juneteenth Holidays and removed One Designated Holiday.  Net gain of 1 additional paid holiday starting in 2024

Article 24 - Excused Days With Pay

  • Section 1.  Upon Hire, each regular employee will be eligible for two (2) Excused Days With Pay.  Following the first three (3) months of completed service with the Company, each regular employee will be excused to receive an additional Excused Day With Pay and shall receive a final Excused Day with Pay after six (6) months of completed service with the Company.  In total, no employee will earn more than four (4) Excused Days With Pay in a calendar year.

Article 25 - No Changes

Article 26 - Duration

  • Dates Changed to May 20th, 2023 and May 21, 2027.

Wage Table Increases for Customer Care and Solution Associates and WFH title

  • The wages tables for these two titles are increasing. View those details by clicking here.

General Wage Increases

  • Effective May 20, 2023 Basic Weekly Wage Rates will be increased by 5.00%.
  • Effective May 19, 2024, Basic Weekly Wage Rates will be increased by 3.00% Plus COLA.
  • Effective May 18, 2025, Basic Weekly Wage Rates will be increased by 3.00% Plus COLA.
  • Effective May 17, 2026, Basic Weekly Wage Rates will be increased by 3.00% Plus COLA.

The new wage tables with the General Wages Increases (GWI) can be found here.

Ratification Bonus

  • Members will received a $1,000 bonus if they approve the tentative agreement by June 23, 2023.

Letters of Agreement

  • Letter addressing Call Quality Observations-date changes and Company Name updated
  • Letter on the ability for employees to be part of the National Transfer Plan-date changes and Company name updated, DTV separated from NTP in language.
  • NEW Customer Care Associate Work From Home(WFH) title with $55 stipend for high speed internet
  • NEW letter on job commitment to hire at least 600 with at least 100 into WFH during the term of the agreement.
  • NEW letter for Employment Security Commitment (ESC) providing protection to the Customer Care Associate Title in event of a layoff or surplus
  • NEW MOA on personnel records, stating employees can review their records and notice shall be provided for discipline within a reasonable period.

Benefit Changes

Benefit Changes (Effective January 1, 2024)

  • Benefits will follow AT&T Midwest employees classified as 2017 New Hires in the 2022 IBEW System Council T-3 Contract.
  • Eligibility for Short-Term Disability benefits will begin at 6 months Term of Employment.
  • Paid Parental Time Off will provide two (2) weeks of paid time off for the birth or adoption of a child on or after January 1st, 2024.
  • Company Subsidy for Medical, Dental and Vision begins on Date of Hire as long as enrolled within 31 days.
  • The Medical Program levels of coverage will change from four tiers (Individual, Ind. +Child, Ind. +Spouse, and Family) to two tiers (Individual and Family).
  • New medical and prescription drug Fertility Services, as described in the SPD.
  • Coinsurance for Medical Option 2 reduced from 20% to 10% for Network/PPO and from 60% to 50% for Non-Network/Non-PPO.
  • New Medical Option 3 provides same Medical Program coverage with different Cost Sharing structure. Coinsurance at 30% for Network/PPO and 50% for Non-Network/Non-PPO.
  • Dependent Children eligible to participate in Dental, Vision and Life Insurance coverage until the End of the Month they reach age 26, regardless of marital status.
  • Cost Sharing changes to Medical, Dental, and Vision as follows:

Medical

Monthly Contributions

Option 1

2024

2025

2026

2027

Individual

$176

$185

$195

$204

Family

$460

$484

$510

$536

Option 2

2024

2025

2026

2027

Individual

$125

$134

$144

$153

Family

$327

$351

$376

$402

Option 3

2024

2025

2026

2027

Individual

$61

$68

$77

$86

Family

$159

$179

$201

$224

Tobacco Use Contribution

2024

2025

2026

2027

Surcharge

$75

$75

$75

$75

Deductibles

Option 1

2024

2025

2026

2027

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Individual

$950

$2,850

$1,000

$3,000

$1,050

$3,150

$1,100

$3,300

Family

$1,900

$5,700

$2,000

$6,000

$2,100

$6,300

$2,200

$6,600

Option 2

2024

2025

2026

2027

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Individual

$1,750

$5,250

$1,800

$5,400

$1,850

$5,550

$1,900

$5,700

Family

$3,500

$10,500

$3,600

$10,800

$3,700

$11,100

$3,800

$11,400

Option 3

2024

2025

2026

2027

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Individual

$3,075

$9,225

$3,150

$9,450

$3,225

$9,625

$3,300

$9,900

Family

$6,150

$18,450

$6,300

$18,900

$6,450

$19,350

$6,600

$19,800

Annual Out-of-Pocket Maximums

Option 1

2024

2025

2026

2027

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Individual

$4,000

$12,000

$4,200

$12,600

$4,400

$13,200

$4,600

$13,800

Family

$8,000

$24,000

$8,400

$25,200

$8,800

$26,400

$9,200

$27,600

Option 2 and

Option 3

2024

2025

2026

2027

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Network ONA & PPO

Non-Network & Non-PPO

Individual

$7,100

$21,300

$7,200

$21,600

$7,300

$21,900

$7,400

$22,200

Family

$14,200

$42,600

$14,400

$43,200

$14,600

$43,800

$14,800

$44,400

Prescription Drug Program (Rx)

Out-of-Pocket Maximum

Option 1

2024

2025

2026

2027

Individual

$1,700

$1,800

$1,800

$1,900

Family

$3,400

$3,600

$3,600

$3,800

Option 2 and Option 3 OOP Max is integrated with the Medical Program.

Retail Network Copays (Up to 30 day supply, 2 fill limit for maintenance) for Options 1, 2, and 3:

2024 - 2026

2027

Generic

$10

$10

Preferred

$45

$50

Non-Preferred

$90

$100

Mail Order Copays for Options 1, 2, and 3:

2024 - 2026

2027

Generic

$20

$20

Preferred

$90

$100

Non-Preferred

$180

$200

Dental

Monthly Contributions

2024 - 2025

2026 - 2027

Individual

$9

$10

Individual + 1

$19

$21

Family

$30

$33

Vision

Monthly Contributions

2024 - 2025

2026 - 2027

Individual

$3.00

$3.50

Individual + 1

$7.50

$9.50

Family

$12.50

$16.00


 
 
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